Privacy Policy

Last updated: February 17, 2025

CacaoX ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.

1. Information We Collect

We collect information that you provide directly to us, including:

• Account Information: Name, email address, and password when you create an account
• Farm Data: Information about your farm, trees, harvests, and agricultural activities that you choose to record
• Location Data: GPS coordinates when you choose to set your farm location for weather features
• Device Information: Device type, operating system, and unique device identifiers
• Usage Data: How you interact with the app, features used, and error logs

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the CacaoX application
• Process and store your farm management data
• Send you technical notices, updates, and support messages
• Provide weather information based on your farm location
• Generate analytics and insights about your farm performance
• Respond to your comments, questions, and customer service requests
• Detect, investigate, and prevent fraudulent or unauthorized activities

3. Data Storage and Security

Your data is stored securely using industry-standard encryption and security practices:

• All data is transmitted using SSL/TLS encryption
• Passwords are hashed and never stored in plain text
• We use secure cloud infrastructure with regular security audits
• Access to user data is restricted to authorized personnel only

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• With Your Consent: When you give us explicit permission to share data
• Farm Team Members: With other users you invite to your farm (limited to farm data only)
• Service Providers: With third-party vendors who assist in providing our services (e.g., cloud hosting, analytics)
• Legal Requirements: When required by law or to protect our rights and safety

5. Third-Party Services

Our app may use the following third-party services:

• Weather API: To provide local weather forecasts (location data only)
• Cloud Hosting: For secure data storage and processing
• Analytics: To understand app usage and improve features (anonymized data)

6. Your Rights and Choices

You have the following rights regarding your data:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and associated data
• Export: Export your farm data in CSV format
• Opt-out: Disable location services or notifications at any time

7. Data Retention

We retain your data for as long as your account is active or as needed to provide services. If you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal purposes.

8. Children's Privacy

CacaoX is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.